Superuser will create the following users and assign them the permission based on their roles:
Operations Controller Admin Supervisor Security Officer Client
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Super user can be MD or similar of a company. Super u ser has rights to do anything in the system. Super users can view/edit/delete anything. Here are some basic and mandatory tasks for super user :
What are the basic steps initial required?
Is it mandatory to choose the Location first before start the application?
Yes. It’s always good to select the location first before doing anything.
Is it necessary to click the Visitor photo during check in?
No. It’s not mandatory.
What if thumb print device will not work during sec
urity officer check in?
In that case security officer has to call operation manager. Operation manager will allow the manually check in feature for them. Or Operation ma nager can also do the manual check in on behalf of security officer.
What is the difference between past report and pres
Past report contains the old data. The data either deleted or moved to archive. System keep the track of old data also so lets say in case of any e mergency you want to see the check in report for last month you can use the past report for chec k in. Present report contains the current data for exampl e if a user already checks in and didn’t check out yet. It will be available in present repo rts.
How to create Monthly Roster?
For monthly roster you should have proper assignmen t of locations and security officers and shifts. Go to the panel. Select Assignment: Select your location first. Sele ct the first day of the month. Once you select the month you will see all the available security o fficers in left. Select Deploy to shift option to select the shift for that location. User will get a ssigned for that location for the mentioned shifts.
Can I see the entire event in one time?
Yes. You can view all the events in one shot using following menu link. Event Management -> View Events
How can a past location converted in to Present loc
You need to delete the location from past location grid. It will automatically convert in to present locations.
I want to upload my NRIC/Work permit. How?
For this open your profile using present staffs scr een. Click on Edit button in front of your name. Update staff screen will get display. You can upload the documents from there.
How to view SOP?
Go to SOP menu and click View SOPs sub menu. All th e available SOPs will get display on the grid. Click on the name of SOP. It will get open an d available for download also.